Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Would you recommend our surgery? If you have a few seconds, please complete the Friends & Family test by going to the Online Services section at the bottom of the screen and clicking on the 'Let us know what you think about the services we offer' box.
Reception: 8.00am - 6.30pm on weekdays for collection of prescriptions, letters and enquiries.
Switchboard: 8.00am - 6.00pm on weekdays
Monday evenings 6.30 - 7.45pm and Thursday mornings we are open from 7.00 - 8.00am. These extra appointments are for PRE-BOOKED APPOINTMENTS ONLY and can be pre-booked up to one month in advance. GP and Health care assistant appointments are available.
The surgery doors will be locked and only patients with booked appointments will be permitted to enter. Those patients with booked appointments should come to the side entrance and ring the bell.
Audley Mills Surgery- 57 Eastwood Road, Rayleigh, SS6 7JF | Tel 01268 740501 &
The Surgery - 1 A Hawkesbury Road, Canvey Island, SS8 0EX | Tel 01268 682303
Advance appointments can be booked via your usual GP surgery. For on the day appointments, telephone one of the surgeries above during the times shown. This is not a walk-in service and patients requiring home visits should contact NHS 111
If you need to see a doctor outside surgery hours for a minor problem that cannot wait until the surgery is open, you should contact the Out of Hours Service rather than go to A&E.
The A&E Department is only for Accidents or serious Emergencies and you may have to wait for several hours to be been.
When the surgery is closed:
NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
For less urgent health needs, contact your GP or local pharmacist in the usual way.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
For immediate, life-threatening emergencies, continue to call 999.
For more information click here
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