Comments & Complaints
If you have a complaint about any aspect of the service we provide at the surgery, please contact the Practice Manager, Katherine Smith either by telephone, email or in writing as soon as possible after the event.
91 Rushbottom Lane
Tel: 01268 209269
Please click here to download our Complaints_leaflet1.doc.
Advice and support
For confidential advice and support on local health services, you can call 0300 003 2125.
If you have a complaint about a primary care service (GP, dentist, pharmacist, optician), please contact NHS England:
Telephone: 0300 311 22 33
PO Box 16738
If you have a complaint about Castle Point & Rochford Clinical Commissioning Group, SEPT or you wish to make a compliment or complaint about the NHS 111 service, please contact:
Telephone: 0800 917 4694
Castle Point & Rochford CCG
Performance & Corporate Services Team,
1st floor, Phoenix Place
Christopher Martin Road
Essex SS14 3HG